Our jewelry is crafted using premium materials to ensure both beauty and durability. We use:

• 925 Sterling Silver: Known for its timeless elegance and high quality.
• 18K and 24K Gold Plating: For a luxurious and lasting finish.
• Stainless Steel: Providing strength and a modern aesthetic.
• Silver Plating: For a sleek and polished look.

Each piece is carefully designed with these materials to create jewelry that is not only stunning but also long-lasting and versatile.

Our products are proudly manufactured in South Korea, a country renowned for its exceptional craftsmanship and attention to detail. Each piece is designed and created with precision to ensure the highest quality, blending timeless elegance with modern design.

Our jewelry is crafted with high-quality materials such as stainless steel, 925 sterling silver, and 18K or 24K gold plating, which are designed to resist tarnishing and maintain their beauty over time. However, to ensure the longevity of your jewelry, we recommend avoiding prolonged exposure to water, especially chlorinated or salty water, as it may affect the plating over time.

Proper care will help keep your jewelry looking its best for years to come.

Cash on Delivery (COD) is a payment method that allows you to pay for your order at the time of delivery. Instead of paying online, you can hand over the payment in cash directly to the delivery agent when your package arrives.

This convenient option ensures a secure shopping experience for customers who prefer not to use online payment methods.

No, we do not save your payment data. All transactions are securely processed through Ezcount’s secure server, ensuring your payment information remains private and protected. We prioritize your safety and use trusted payment gateways to provide a secure shopping experience.

Yes, we provide a detailed invoice for every purchase. Once your order is confirmed, the invoice will be sent to your registered email address. The invoice includes all necessary details, such as the product information, total cost, and payment method.

If you require any additional details on your invoice, feel free to contact our support team, and we’ll be happy to assist.

We offer a 14-day return policy from the date of delivery. To be eligible for a return:

• The item must be in its original condition, unused, and with the sticker or tag still attached.
• The item must be returned in its original packaging.

Once we receive and inspect the returned item, we will process your refund or exchange. Please note that any items that do not meet these conditions may not be eligible for a return.

For assistance with a return, feel free to contact our support team.

If your item arrives damaged, please contact us immediately. We will require a clear photo of the damaged item for verification purposes. Once the damage is confirmed:

1. We will arrange to provide you with a new replacement item.
2. We will also arrange to collect the damaged item at no additional cost to you.

Our goal is to ensure you are satisfied with your purchase, and we will work quickly to resolve any issues.

If your item is lost during delivery, we will take full responsibility to ensure the issue is resolved. Please contact us as soon as possible with your order details. After confirming the loss with the shipping carrier:

1. We will arrange to send you a replacement item at no additional cost.
2. If a replacement is not possible, we will issue a full refund for the lost item.

Your satisfaction is our priority, and we are committed to ensuring a smooth and secure shopping experience.